Packages are generally dispatched in the same day of payment reception and are shipped via DHL, TNT our Postal Services with tracking number and drop-off with signature. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and final destination of the shipment. Boxes are amply sized and your items are well-protected
We are so confident in our products and quality control that we offer a two year warranty against material and construction defects. Warranty coverage will begin on the product purchase date, and the duration of the warranty is for two years. Warranty is non transferable.
HHO Plus, Alternative Energies, Ltd declares that its hydrogen generators and electronic components shall be free from defects in materials and/or poor workmanship. Warranty covers only defects that arise as a result of normal use of the product. It does not cover problems, including those caused by improper installation, maintenance or modifications. Warranty will not cover the use of alternative parts or modifications not approved, provided or supported by our Company.
The HHO generators are not to be used outside the product's intended use, design and specifications.
HHO Plus, Alternative Energies, Ltd shall have no obligation to repair, replace, or refund any product until the customer returns the defective product (with all seals intact).
Online Return Policy
Returns to HHO Plus
Items purchased on the Web site that were shipped to you may be returned to HHO Plus Lda. The item being returned must be returned with the invoice that was included with the shipment.
Returns are processed in the order in which they are received. Once the return is received, HHO Plus typically processes returns in 1- 3 business day(s). We will e-mail after the return has been processed.
Shipping fees will not be refunded.